Online Ordering Information
River City Quilts online ordering information, shipping, payment methods, tracking, returns and questions.
SHIPPING PRICES
United States Shipping
| $0.00 - $8.50 | $3.00 | 1st Class |
| $8.51 - $60.00 | $7.90 | US Priority |
| $60.01 - $100.00 | $9.00 | US Priority |
| $100.01 - $150.00 | $12.00 | US Priority |
| $150.01 + | $------ | US Priority |
Note: We will calculate and contact you with the exact shipping cost for orders over $150
Canada Shipping
| $0 - $11.00 | $14.00 | 1st Class International |
| $11.01 - $95.00 | $29.00 | Global Priority Flat Rate envelope (max 9 yards) |
| $95.01 + | *** | Actual shipping we can estimate |
Note: Medium flat rate box $46.00 (max 26 yards)
All Other International Countries Shipping
| $0 - $11.00 | $18.00 | 1st Class International |
| $11.01 - $95.00 | $39.00 | Global Priority Flat Rate envelope (max 8 yards) |
| $95.01 + | *** | Actual shipping we can estimate |
If there is a change in shipping price, we will let you know by email (if your email address is incorrect, we will call by phone) how much we credited/debited to you. NOTE: Flannel and wide backings will cost more to ship...we can e-mail you with an estimate. (ex: 1yd of flannel = 2 yds of cotton fabric)
PAYMENT METHODS
Credit Card: We accept Visa, Mastercard, Discover, American Express
Paypal: Paypal is accepted.
TRACKING YOUR PURCHASE
After you get done purchasing your items from Rivercityquilts.com, you will get a order confirmation number and get a confirmation email confirming your order online at Rivercityquilts.com. If you DO NOT get a confirmation email, be patient as it may be a delay in the email. You may also want to check your junk mail or spam filter in case it got caught in your email system.
RETURN POLICY
If you are not happy for any reason with your order from River City Quilts, you may return the merchandise, provided it is in the same condition we sent it. We will credit your account when it is received (minus a 15% restocking fee). Shipping charges are not refundable unless there is a problem with the merchandise. Books and patterns are not returnable. No returns after 30 days.
QUESTIONS
Still confused or are unsure of something? Please contact us here.